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Location Selection Expanding to UK Clients

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Active Member
Anil B Member Since: Jul 30, 2018
1151 of 1,158

Hello,

 

I am trying to verify my location. I live in the UK and have a biometric residence permit, but I don't have UK driver license or British passport. Can you help me please? Thank you.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1152 of 1,158

Hi Anil,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us.


~ Bojan
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Active Member
Vanessa L Member Since: Sep 22, 2020
1153 of 1,158

Hello, I submitted a copy of my UK passport to verify my location, but I received an email saying my ID could not be authenticated. It is an up-to-date document and I used it to travel recently. So I do not understand what happened. What can I do?
Thank you,
Vanessa

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1154 of 1,158

Hi Vanessa,

 

I just checked your account and I can see that you`ve already opened a ticket. Our team will update your ticket as soon as possible and will assist you further directly there. Thank you.


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Active Member
Frederico R Member Since: Sep 23, 2020
1155 of 1,158

I am in the same situation as many, EU citizen living in the UK. How can I verify my identity?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1156 of 1,158

Hi Frederico,

 

Could you please confirm if you're currently located in the UK so that we can assist you accordingly?

 

Thank you!

 

 


~ Bojan
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Active Member
Frederico R Member Since: Sep 23, 2020
1157 of 1,158

Sure, what do you need? Can we followup this conversation in private?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1158 of 1,158

Thank you for following up, Frederico.

 

We'll have one of our agents reach out to you via a support ticket to further assist you with your verification process.


~ Bojan
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