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Location Selection Expanding to UK Clients

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1401 of 1,669

Hi Naf,

 

Our team will reach out to you via ticket as soon as possible and will assist you further with your verification. Thank you.


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morganeroux
Active Member
morgane r Member Since: Oct 6, 2020
1402 of 1,669

 I would need to upload my passport (french) but the system seams to accept only british ID since I am locate din the UK. 

So I am stuck at this step of the process I cannot be verified and cannot applied for jobs

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1403 of 1,669

Hi Morgane,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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arianna1994
Active Member
Arianna B Member Since: May 4, 2021
1404 of 1,669

Hello,

 

I would like for my ID to be manually verified as well. I am a freelancer based in the UK but neither my passport nor my drivers license are from the UK, so it won't successfully upload them when I try to apply for UK-based jobs.

I await for your response.

Many thanks,

Arianna

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1405 of 1,669

Thank you for reaching out to us, Arianna.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
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louisetheva
Active Member
Louise H Member Since: May 5, 2021
1406 of 1,669

Hi please can a moderator help me. 

 

My ID couldn't be authenticated and now my account is on hold. 

 

I can't find anywhere to sort this? The live chat bot said to post a question in here. 

 

Thanks

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1407 of 1,669

Hi Louise,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your verification. Thank you.


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estella-h
Active Member
Estella H Member Since: May 5, 2021
1408 of 1,669

Hi,

I tried to send a proposal for a job on Friday, but was asked to verify my ID. When I tried to do this and upload an acceptable format of my ID, it wouldn't work. I sent a support ticket and got an email reply to say the issue has been resolved when in actual fact it hasn't. I now cannot send any proposals for work and I am a bit frustrated to put it mildly.

 

It would be great if I could talk to an individual not a bot who does not really understand the nuances of the actual issue. Looking forward to some help.

 

Thank you

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1409 of 1,669

Hi Estella,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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samrutter
Active Member
Sam R Member Since: May 6, 2021
1410 of 1,669

Hi, 

can anyone help.

 

I was trying to upload a picture of my id to verify my location and it says I have reached my maximum number of attempts. 

 

Thanks.

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