Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Location Selection Expanding to UK Clients

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1611 of 1,882

Hi Kahenya,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
f9877274
Active Member
Julian F C Member Since: Jun 29, 2021
1612 of 1,882

In order to accept an interview for only UK based freelancers they want me to verify where I live by uploading a British Passport or UK driving licence.

 

How do we solve this problem if I am a European living in the UK and do not drive? That is my case.

 

I need help on this. 

 

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1613 of 1,882

Hi Julian F,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
lvadesign
Active Member
Lucia V Member Since: Jul 2, 2021
1614 of 1,882

I need to verify my location as UK but I am only given the options to upload a british passport or UK driving license. I am a resident in the UK, and have been for the past 8 years, but do not have a driving license or british passport, I have a settlement status with indefinite leave to remain. How can I confirm this? Thanks

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1615 of 1,882

Hi Lucia,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
jac_grey_copy
Active Member
Jac G Member Since: Mar 3, 2021
1616 of 1,882

Upwork just "placed on hold" my account! 

 

And so I can no longer apply for jobs or accept job offers.

 

This is because Upwork asked me -  again! - to upload a copy of my passport. 

 

My name on my passport shows as Jacques, but I use Jac in my Upwork profile. 

 

But my use of Jac was approved by Upwork 6 months ago!

 

It was approved because I'm allowed to use Jac, consdiering that Jac is short for Jacques and that everyone knows me as Jac. 

 

So why the request for my (British) passport again?

 

And why did Upwork block my account?  

 

Dear Upwork. I'm in the middle of applying for 2 decent jobs and blocking my account due to your internal admin errors does nothing to improve my chances of supporting myself - and my family - as a freelancer.     

 

Please immediately unblock my Upwork account!

 

The jobs & clients won't wait for me 24 hours... or whatever is you current reply time.   

 

Kindest regards, 

 

Jac 

 

  

jr-translation
Community Guru
Jennifer R Member Since: Sep 15, 2017
1617 of 1,882

If your name is Jacques, then you have to use it.

 

How did you get paid?

jac_grey_copy
Active Member
Jac G Member Since: Mar 3, 2021
1618 of 1,882

Thank you for you reply, but I'm afraid you're not correct. 

 

Upwork approved my use of Jac several months ago as per my earlier post. 

 

Regarding "how did you get paid?". Upwork pays to my full first name (Jacques) and allows me to use Jac on my Upwork profile. Common practice for many freelancers, by the way.  

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1619 of 1,882

Hi Jac,

 

I already followed up with the team handling your case and you can expect an update on your support ticket very soon.

 

Thank you.

~ Aleksandar
Upwork
jac_grey_copy
Active Member
Jac G Member Since: Mar 3, 2021
1620 of 1,882

Thank you Aleksandar. I hope for a quick action - my 2 potential clients are waiting. 

TOP KUDOED MEMBERS