Location Selection Expanding to UK Clients

[Julie Anne M]

I'm based in the UK, but for complex political reasons (see "The Troubles", and its sequel, 'Brexit') I have an Irish passport. This has not been accepted as proof of location. How can I fix this?

[Goran V]

Hi Julie,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[Julie Anne M]

Someone reached out, but they suspended my account until my documents that I have submitted are verified.

Right before this happened, I'd just sent off two proposals, both of which promised that I could tackle the projects today/this weekend. Now I'm just sitting and waiting, and it's possible that the clients are too. 

Can anyone help?

[Bojan S]

Hi Julie Anne,

I'm sorry to hear about the trouble this caused. Please check the last notification on your account which details what steps you should take to lift the hold on your account. You should be able to access the notification with this link. Once you submit the required documents, our team will review those and update you directly about the status of your verification process.

Thank you for your patience!

[Muzeyyen Y]

Hi there, I shared my problem that I cannot verify my address to contact for the UK only jobs before. I do not have British passport and driving licence. Only thing I have from UK government is BRP Biometric Resident Permit card which gives me the right for the living and working in UK. The uploading area does not accept the photo of my card. Also I have police registration proof as well as flAt rent agreement. Please help me to reach only UK jobs on the platform

[Goran V]

Hi Muzeyyen,

One of our team members will reach out to you on your new ticket as soon as possible and assist you further with verifying your location. Thank you.

[Martin W]

Hello,

I am a polish citizen living and working in the UK (which is completely legal by the way in European Union) therefore I do not have a British passport or ID. Is there a way to verify my location via a gas/electri/bank statement? Or can I just use my Polish ID?

Thanks

Martin 

[Bojan S]

Hi Martin,

Thank you for reaching out to us. Could you please confirm if you're currently located in the UK? If you're located in the UK, we'll make sure one of our agents reach out to you and assist you further with your verification process.

Thank you.

[Martin W]

Hello Bojan,

I am indeed located in the UK - Edinburgh. Please contact me for further confirmation.

Thanks

Martin

[Bojan S]

Thank you for following up with the confirmation, Martin! 

One of our team members will reach out to you directly via support ticket to assist you with your verification process.