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Location Selection Expanding to UK Clients

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Active Member
Eszter H Member Since: Jan 17, 2020
691 of 979

I live in the UK but im not citizen, so i do not have passport or id from the UK. How can i verify my location? Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
692 of 979

Hi Eszter,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Colin O Member Since: Sep 11, 2018
693 of 979

Since december 2019, my account has been stuck on the "Thank you for completing your Upwork verification upload. Please allow 3-4 business days for your verification to be processed.".

 

Something has clearly gone wrong. There is no way for me to proceed beyond this point and I have received no further instructions via email.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
694 of 979

Hi Colin,

 

Thanks for reaching out to us. I followed up with our team and you should be all set now. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Colin O Member Since: Sep 11, 2018
695 of 979

Thank you for the speedy resolution.

 

This is now resolved

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Active Member
Margarita K Member Since: Aug 22, 2018
696 of 979

Hello everyone, Upwork requesting to verify my location (U.K.) and allows only UK passport or driving license, i have only biometrical residence permit (student visa) and does not accept this. Is there any other way i can verify my location ? 

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
697 of 979

Hi Margarita,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Kaja B Member Since: Jan 20, 2020
698 of 979

I have been trying to set up an account as a freelancer in the U.K. (where I have been living for almost 3,5 years and even study there). I do not have a British passport nor a British driver's license, so I am currently unable to verify my account. What am I supposed to do to right now? I  cannot find a customer service email address either. 

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Community Guru
Varun G Member Since: Dec 11, 2019
699 of 979

You don't need to have UK documents to be verified as a UK freelancer. You just need some form of government issued ID. If Upwork requires further proof of residency, they may request it, but your IP address usage should do the trick. I've used Upwork in three different countries as a UK citizen but verified my account using my Singapore government pass.

Now, if you don't have government issued ID from any country, then that's a problem, but I don't think that's the case here.

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Community Guru
Petra R Member Since: Aug 3, 2011
700 of 979

wrote:

You don't need to have UK documents to be verified as a UK freelancer.


Incorrect.

 

She is asking for UK location (!!!) verification, not ID verification. 

She DOES require UK documentation to verify her location being in the UK, so she can apply to UK only jobs.

 


I've used Upwork in three different countries as a UK citizen but verified my account using my Singapore government pass.

That's because your location is (correctly) set to where you live. You did not try to verify your location to be in the UK.

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