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Location Selection Expanding to UK Clients

knutlo
Active Member
Knut L Member Since: Feb 9, 2020
761 of 1,839

- edit: I have been contacted by customer support. can we delete this post?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
762 of 1,839

Hi Knut,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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danielvarnai
Active Member
Daniel V Member Since: Feb 12, 2020
763 of 1,839

Hi,

 

I live in the UK but I'm not a British citizen, I can't provide a UK driving license or a British passport, is there any way to verify my address for UK only postings using bank statements, utility bills or whatever?

 

Cheers,

Daniel

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
764 of 1,839

Hi Daniel,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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danielvarnai
Active Member
Daniel V Member Since: Feb 12, 2020
765 of 1,839

Hi,

 

Thanks for the reply, but I still haven't been contacted. Any idea?

 

Best regards,

Daniel Varnai

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
766 of 1,839

Hi Daniel, 


I apologize for the delay. A member of the Customer Support Team will reach out to you to assist you further. 


~ Avery
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sotergabor
Active Member
Gabor S Member Since: Feb 21, 2020
767 of 1,839

Hi,

 

I'm in the same situation, I have been living in the UK for 4.5 years, but do not hold a British passport or a driving license. Can I get some extra help for the verification process please?

 

Many thanks, 

Gabor

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
768 of 1,839

Hi Gabor,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us.

~ Bojan
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dbarchudarova
Active Member
Daria B Member Since: Feb 12, 2020
769 of 1,839

Hey, I'm a EU national living in UK (last 10 years). I don't have a UK passport or a UK driving license, only ones issued by my home country. Is that an edge case? Is there a solution? Cheers.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
770 of 1,839

Hi Daria, 

You can go through a manual review process to verify your location. The team will reach out to you through an email with more information on how you can complete this process. 


~ Avery
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