I am a freelancer and I am trying to finish my profile, however is not accepting my ID. I am living in UK for many years, however I still have Romanian ID's.
Is there any possibility to send you my passport via email in order for you to approve my profile please?
I need to verify my address in order to submit a proposal.
Here's my situation: My business is located in the UK and I'm living in Barcelona, Spain.
To verify my address, I need to present an ID photo, but I don't have one for the UK.
How can I solve this issue?
Sorry about any confusion this caused.
Upwork does not care where your business is located.
For freelancers, it is Upwork's intention that the "location" on your profile page be where you physically live.
Because you live in Barcelona, Spain, Upwork wants that to be the location shown for you.
So you don't actually need any ID for the UK.
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Learn more about our awesome Community member Andrei!Learn More
Over the next few weeks you may notice changes to Job Search filters that include the option to filter jobs by an hourly rate range and filter for jobs requiring multiple freelancers.Learn More
We are excited to share a new offering to enable freelancer job referrals (beta). This will provide the option to refer another freelancer on Upwork when you decline a job invite.Learn More
Having a professional profile is essential to attracting clients, highlighting your skills, and winning projects. Come and learn how to make your profile stand out on Upwork!Learn More