Location Selection Expanding to UK Clients

[Albina K]

Hi, I live and work in the UK, but cannot verify my location using passport or driving license since I am an EU national. Are there any other documents I could use to verify my location (i.e. bank statement, bills)?

[Goran V]

Hi Albina, 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[Arshad A]

Hello everyone!

I want to submit proposal to those jobs where the client is seeking the freelancer in UK. In recent update in up work I have to show the evidence to be a British citizen by showing either British passport or driving license.

I am immigrant residing in UK and i have the proof of Visa stamp on my Passport but i dont have the UK passport and UK driving license.Please let me know who i can sort out this issue ? Thanks

[Bojan S]

Hi Arshad,

Your Country should reflect the one you're physically located in and be able to verify it. Could you please confirm that you're currently located in the UK?

Thank you!

[Gi P]

Same thing here. I keep being redirected to comunity but I need help uploading my verification. Not comunity help. Please get in touch if possible, thanks.

[Bojan S]

Thank you for reaching out to us, Gi.

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

[Sabrina C]

I decided my time was more valuable than what they were offering, so I
moved on. Best of luck to you!

[Gi P]

I am having trouble to verify my location. When I upload my ID says 

We had some trouble verifying your ID

It looks like you uploaded an unsupported type of ID.

[Asif I]

Hello Dear,

You must follow the process below:

1. Your ID must include your picture, signature, name, date of birth, and address, except for passports, which don't need your address.
2. Acceptable documents include passport, national ID card (NIC/CNIC), driver's license, NBI Clearance (the Philippines only), tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.
3. Even when issued by a government agency, they don't accept documents such as student IDs, employee IDs, and library cards.
4. Don't crop, rotate, touch up, adjust colors, or alter the images in any way.

Concerning the location issue, I recommend the exact match with the valid ID with your location.

I hope that you understand the policy of UpWork. Best of luck for your UpWork career.

[Gi P]

Yes, that's what I uploaded following those rules. My government ID.