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Location Selection Expanding to UK Clients

Active Member
Gi P Member Since: May 28, 2020
861 of 1,284

Same thing here. I keep being redirected to comunity but I need help uploading my verification. Not comunity help. Please get in touch if possible, thanks.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
862 of 1,284

Thank you for reaching out to us, Gi.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
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Active Member
Sabrina C Member Since: Mar 14, 2020
863 of 1,284
I decided my time was more valuable than what they were offering, so I
moved on. Best of luck to you!
Active Member
Gi P Member Since: May 28, 2020
864 of 1,284

I am having trouble to verify my location. When I upload my ID says 

We had some trouble verifying your ID

It looks like you uploaded an unsupported type of ID.

Active Member
Asif I Member Since: May 4, 2020
865 of 1,284

Hello Dear,

You must follow the process below:

1. Your ID must include your picture, signature, name, date of birth, and address, except for passports, which don't need your address.
2. Acceptable documents include passport, national ID card (NIC/CNIC), driver's license, NBI Clearance (the Philippines only), tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.
3. Even when issued by a government agency, they don't accept documents such as student IDs, employee IDs, and library cards.
4. Don't crop, rotate, touch up, adjust colors, or alter the images in any way.

 

Concerning the location issue, I recommend the exact match with the valid ID with your location.

I hope that you understand the policy of UpWork. Best of luck for your UpWork career.

Active Member
Gi P Member Since: May 28, 2020
866 of 1,284
Yes, that's what I uploaded following those rules. My government ID.
Active Member
Jackson S Member Since: Jun 4, 2020
867 of 1,284

Hello guys, 

I have had an issue uploading my ID for verification. It couldn't go through. I need help

Moderator
Goran V Moderator Member Since: Mar 24, 2017
868 of 1,284

Hi Jackson,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Andre Henrique Q Member Since: Jun 4, 2020
869 of 1,284

Hi, I'm based in the UK and need to verify my ID but it is not accepting my residence card. I do not have a driver license and am not a British national. How can I upload my residence card? Thanks.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
870 of 1,284

Hi Andre,

 

Our team will reach out to you via ticket as well and will assist you further with your verification. Thank you.


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