Sep 6, 2018 07:11:47 AM Edited Sep 6, 2018 09:50:43 AM by Lena E
May 28, 2020 11:53:50 AM by Bojan S
Thank you for reaching out to us, Gi.
One of our team members will reach out to you directly via a support ticket to assist you with your verification process.
May 28, 2020 10:37:12 AM by Asif I
Hello Dear,
You must follow the process below:
1. Your ID must include your picture, signature, name, date of birth, and address, except for passports, which don't need your address.
2. Acceptable documents include passport, national ID card (NIC/CNIC), driver's license, NBI Clearance (the Philippines only), tax ID, voter ID, postal ID, or any other valid government-issued photo ID that meets these criteria.
3. Even when issued by a government agency, they don't accept documents such as student IDs, employee IDs, and library cards.
4. Don't crop, rotate, touch up, adjust colors, or alter the images in any way.
Concerning the location issue, I recommend the exact match with the valid ID with your location.
I hope that you understand the policy of UpWork. Best of luck for your UpWork career.
Jun 4, 2020 02:38:52 AM by Andre Henrique Q
Hi, I'm based in the UK and need to verify my ID but it is not accepting my residence card. I do not have a driver license and am not a British national. How can I upload my residence card? Thanks.
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