More Connects to win more of the work you love

[katbenjamin]

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

Here’s exactly what you can expect:

Freelancer Basic Plan	Receive 10 free Connects per month (according to billing cycle)
Freelancer Plus Plan	Receive 80 Connects per month (70 + 10 free Connects) (according to billing cycle)
Connects Rollover Limits	The Basic and Plus roll over limit is now 200 Connects
Interview Requests	Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

Learn more about how Connects work here. 

* Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

[vipulnandan]

I am facing an issue with a coupon code I received earlier for achieving skill certification. I couldn't redeem it then as it would make my account go over the 140 limit and on rollover, I'd lose connects.

Now when I try to redeem it, I can't, because the value of the code is $12 and the highest plan to purchase is $11.1. Attaching a screen of the same.

[n_sappleton]

That paid connects “experiment” went well then.

[pankajthakur4547]

I totally agree with you, Mr. Jose. 10 Free connects are too little.

[kochubei_valeria]

Hi Marc,

Both agencies and freelancers will receive 10 connects for each interview won from a proposal submitted. There are no changes to the Agency Memberships at the moment, however, we are looking at making improvements to the Agency Plus plans as well.

[riungugatugi]

Great to hear that.

[tatianavitan]

Sorry but 10 free credits is not good news to me. You can't even apply to 2 jobs of 6 cerdits each.

Fortunatelly I can afford Freelancer Plus every month but many of my friends are struggling on Upwork since you can't do anything around here without paing.

Do you also require Employers to buy credits for the many jobs they close without hiring? 

[sabir211]

Many many thanks to honourable CEO Hayden Brown.

[luisito7]

That is good for now. I just hope NEXT YEAR you'll get back the connects for the declined proposal or unsuccessful negotiation between contractor and client. That paid connects really hurt new freelancer and with basic plan.

[nagina_syeda]

Great news to heard. thanks Upwork team it's a great job for rising talent and who actually wanna work

[alibd247]

60 free connects per month and 2 connects policy for all jobs was best. After the paid connects policy I less apply to jobs.