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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
monil178
Community Member

Hi Goran,

My billing cycle starts from 1st December till the 31st. I should have received 10 connects by now, which I haven't got yet. Please assist if you can. Thanks.

ahmedyarabbbasi
Community Member

I won an interview but haven't received free connects. Can anyone guide how it works? Thanks 

anilazeb
Community Member
Hello i am very glade to know about that great step.
You guys are awesome
mdshihabhussain
Community Member

When will my connects be renewed? I have not been able to submit proposals for a while.

feed_my_eyes
Community Member

Md. Shihab H wrote:

When will my connects be renewed? I have not been able to submit proposals for a while.


If you're on the basic plan, Upwork stopped renewing connects a year and a half ago. They're going to start giving 10 free connects per month again in December (whenever your billing cycle starts) but that probably won't be enough for a new freelancer like yourself to get hired, so you should buy some connects. 

nikzaitsev
Community Member

nice, but did not find promissed connects.

owaismahmood
Community Member

Hi, I have a basic membership plan and it says that I'll receive 10 free connects monthly but I haven't received any connects for the past few months. Kindly help me with this.

kkears
Community Member

I don't have the answer, but I'd like to know the same! Also, what constitutes an "interview"? When someones replies to our proposal, right? I won an interview as well. 

JoanneP
Moderator

Hi Owais,

 

This change is already being rolled out. However, please note that you’ll see your monthly free Connects added on your next billing cycle date. You can find this date on your “Memberships and Connects” page under User Settings.

shumaila_siddiqu
Community Member
Same here it's 5 December and I also haven't received any free connect yet