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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
JoanneP
Moderator

Hi Shumaila,

 

We're already sending out free Membership Connects. However, please note that you’ll see your monthly free Connects added on your next billing cycle date. You can find this date on your “Memberships and Connects” page under User Settings.

msvikas7988
Community Member
I was having 4 connects and I applied to a proposal and now it is nil. I can't submit anymore now.

Why I have only 4 connects?

I will start being active Upwork freelancer.

I worked in big organisation like Amazon Web services, VMware, etc. Where I can solve clients queries easily.

I have many certificates.
sbilu131521
Community Member

Dear MS,
Upwork connects are not free. It doesn't matter with whom you are working or not, you have to pay $0.15 per connect. So, just go and buy some connects. Or you can upgrade your membership to plus. It is $14.99 per month. You will get 80 connects per month in that case.

Thanks

hatim_786110
Community Member

Dear Support Team,

 

Hope you are fine and doint well during these pandemic period.

 

I want to know whether I am eligible for Monthly free 10 connects in my Freelancer Basis plan as it show while going the plan details on Upwork.

 

Thanks

Hatim

petra_r
Community Member

Hatim A wrote:

I want to know whether I am eligible for Monthly free 10 connects in my Freelancer Basis plan as it show while going the plan details on Upwork.


You'll get the 10 connects on the first day of your next billing cycle, which you can find on the bottom of your Memberships & Connects page.

2a05aa63
Community Member

My billing cycle started on Dec 1 but I haven't received any connects.

kashif-tariq
Community Member

I got the interview request but did not get the free connects

7bb3a47b
Community Member

I am not recommending you do free connection plan 

please cancel this plan and keep last version.

halder_ruma
Community Member

Yes! I agree with you. I did not get a free connection and did not apply this month. So it is very painful and frustrating to me. 

monil178
Community Member

Hi Petra,

My billing cycle starts on 1st December until 31st December. Then how come I do not have 10 monthly free connects? Or do I start getting them from January and not December? Please provide me with a little clarity. Thank you very much.

Regards,

Monil