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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
AndreaG
Moderator

Hi Fidel,

 

With the most recent update to Connects, new freelancers will be receiving a total of 80 Connects which includes 40 Connects for passing the Upwork Readiness test. I can see that these Connects were added to your account earlier and you can check them here. I've also merged your post into the announcement which you can check for more information.

 

Thanks!

mir4455
Community Member

Hi there, I wanna know something. according to the new policy we freelancers will get 10 to 50 connects if we got in to interview by submitting a job proposal. just now my fellow freelancer shared a job link with me and I submit my proposal and I got in the interview and got the job but I didn't get those free connects. Can anyone help me with it

AndreaG
Moderator

Hi Umair,

 

Congratulations on getting that contract! 

The Connects will be automatically added to your account, please allow up to 24 hours.

 

Thanks!

e167809e
Community Member

Please I haven't received my free monthly connects. In fact ever since I registered on Upwork, I have never received any free monthly connects

acdigitaldesign
Community Member

That's great! Can you please confirm if I will be able to use the time tracker for the client I bring to Upwork? Thanks.

JoanneP
Moderator

Hi Alicia,

 

Yes, you can use the Upwork Time Tracker App to log your hours. For more information about how the Time Tracker works, I'd recommend that you please read this help article

JoanneP
Moderator

Hi Albhe,

 

I have escalated your concern to our team so that they can check on this further. One of our agents will reach out and assist you directly via a support ticket. 

md_jahangir82
Community Member
Few days ago, I saw above the page of UpWork, they are providing 10 free connect for each month for sellers.

But, I did not get any connects from upwork. When they will provide?

Sorry for the silly question like this.

Thank you.
md_jahangir82
Community Member
I am also waiting for this opportunity.
tlsanders
Community Member

May A wrote:
Hi! Upwork claims that now I can have 10 free connects every months. However, it's been months and I never received any free connects. Can someone help with that? I'm new on upwork, any help would be appreciated!

Upwork made that announcement in late November and said it would begin in December. How has it been "months"?