More Connects to win more of the work you love

[katbenjamin]

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

Here’s exactly what you can expect:

Freelancer Basic Plan	Receive 10 free Connects per month (according to billing cycle)
Freelancer Plus Plan	Receive 80 Connects per month (70 + 10 free Connects) (according to billing cycle)
Connects Rollover Limits	The Basic and Plus roll over limit is now 200 Connects
Interview Requests	Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

Learn more about how Connects work here. 

* Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

[alex-nemchyn]

Hi, Goran! 

I submitted a job offer and conducted an interview. And got a job. But I didn't get 10 connections. Can you help me?

[crisrazonable]

Hello, I just created my account couple of days ago and I saw that my friends who created their accounts have 90 free connects but I only got free 20 connects. Is this a glitch? Please help.

Looking forwards to your response. Thank you.

[jhenidah_it]

Awesome! Thanks Upwork Team

**Edited for Community Guidelines**

[jhenidah_it]

Awesome! Thanks Upwork Team

[jhenidah_it]

**Edited for Community Guidelines**

[AndreaG]

Hi Alexander,

If the proposal and interview were conducted after the launch the Connects will be automatically added to your account, please allow up to 24 hours.

Thanks!

[aniqasawja]

I am a new freelancer and I am not getting any new connects or 10 connects per month. Although the basic subscription says that you get 10 connects per month which will expire after one year and can roll over every month up to 200 connects. Can someone help me, please?

[AndreaG]

Hi Cristian,

I checked your account and it looks like it was accepted before the launch. 20 Connects is how it worked previously when creating a new account, but you will still get the 10 monthly free Connects! 

You’ll see your monthly free Connects added on your next billing cycle date. You can find this date on your “Memberships and Connects” page under User Settings. You’ll also receive an email when your Connects are available for use.

Thanks!

[1c70cf3e]

According to the new policy regarding connects, upwork will give bonus connects after responding to each interview. I got three invitations to interviews and I responded to all of them but just got 10 connects. I should have got 30 connects. Would you explain this please?

[AndreaG]

Hi Aniqa,

You’ll see your monthly free Connects added on your next billing cycle date. Not sure when your billing cycle begins? You can find this date on your “Memberships and Connects” page under User Settings. You’ll also receive an email when your Connects are available for use.

Thanks!

[toshmatoval1]

Good news, but unfortunatly I am not recieving any connects which I got respond back, nor for contracts I finished successifully

[AndreaG]

Hi Noman,

Thanks for your question! We are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first. Here’s how it works:

1. Submit a proposal to a job

2. Receive a request from a client to interview

3. Respond, connect, and earn a bonus of 10 Connects!

Connects will be automatically added to your account, please allow up to 24 hours. You can earn up to 50 Connects every seven days!

Thanks!