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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
BojanS
Community Manager

Hi Salome,

 

It looks like the client hired you via a direct offer, they didn't initiate the interview process by responding to your proposal. In this case, we are not awarding Connects.

 

You can check this help article for more information.

 

Thank you!

cheminoncollins
Community Member
Hi Nikola,

I was interviewed recently for a job but did not receive my connects it's now more than 48hrs. Kindly help please.
shami_sybil
Community Member

Hi,

not received 10 free connects after winning an interview. Kindly help.

shami_sybil
Community Member

Hi,

not received 10 free connects after winning an interview. Kindly help. How can i get those connects?

JoanneP
Moderator

Hi Ehtasham, 

 

I have escalated your concern with our team. One of our team members will reach out and assist you directly via a support ticket

JoanneP
Moderator

Hi Collins,

 

It looks like the Connects has already been awarded to your account. Please check them here

achareorock
Community Member
Hi Upwork, in the beginning of this year, i noticed Upwork was always giving me free connects every time i was being invited for a job.
For some time now, I noticed they stopped.
What happenned!
Did the policy change or there is a mistake somewhere.
Thanks.
petra_r
Community Member

Achare ashurock J wrote:

For some time now, I noticed they stopped.
What happenned!


I would hope that this scheme was stopped because people were just posting fake jobs and inviting each other to fraudulently get connects.

capslock001
Community Member

Thank you Nikola, I've recieved the connects.

I appreciate your effort in helping me resolve the issue.

deborah-ponzio
Community Member

I too accepted invitations to job interviews this month but saw no free connects as per yet, as a difference with December. Is this normal or the result of a policy change? 

I am grateful for advice as I am actively using connects. Thank you.