More Connects to win more of the work you love

[katbenjamin]

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

Here’s exactly what you can expect:

Freelancer Basic Plan	Receive 10 free Connects per month (according to billing cycle)
Freelancer Plus Plan	Receive 80 Connects per month (70 + 10 free Connects) (according to billing cycle)
Connects Rollover Limits	The Basic and Plus roll over limit is now 200 Connects
Interview Requests	Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

Learn more about how Connects work here. 

* Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

[jr-translation]

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Deborah P wrote:

I too accepted invitations to job interviews this month but saw no free connects as per yet, as a difference with December. Is this normal or the result of a policy change? 

I am grateful for advice as I am actively using connects. Thank you. 

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You receive 10 connects for an interview that resulted from a proposal you spend conntects on. It was always suppose to work this way.

[deborah-ponzio]

Thanks for coming back, Jennifer. I went through my December's free connects history and looks like it is as you said. 

[638ebbb2]

Thank you so much!

[samiullahjoya]

Lots of thanks

[raton_m]

Hi Mikko, I am new in this community. So pardon if I sound too naive. Upwork is full of Clients who posts like hundreds of jobs but end up hiring in like 20 of em. Now, you can say we should look for client's background. But upwork doesnt only comprise of Top rated freelancers, there are newbies like us. Lets consider, a client like mentioned above posted a job in a very popular niche, too many freelancers are out there to bid. Consider, It takes 6 connects, if 50 freelancers bid on that, it total sums up to 300 connects upwork has sold to it's freelancers. You can calculate the price of 300 connects. Now if the client ends up hiring no freelancer, just calculate how much money Upwork just made absolutely for nothing! The whole connect concept to me is nothing but a mirage. I hope the community starts seeing these angles too.

Thank you.

Raton.

[8be196c3]

Hi everyone,
So I got interviewed for this job "26003445" and I didn't get the free connects. It's been 24 hours. Is there something wrong?

[g_vasilevski]

Hi Elizabeth,

In your case, you have sent a proposal and your client haven't responded back with a message but you have received an offer.  In this case you will not be awarded a bonus of 10 Connects (edited) 

To learn more about how it works and when you will receive the 10 free Connects please refer to our steps below:

1.  Submit a proposal to a job
2.  Receive a message from a client
3.  Respond, connect, and earn a bonus of 10 Connects!

Thank you.

[amarmababa]

Did you accept this interview? You need immediately to accept the interview to get connects.

[abrarahmed0309]

I didn't get connects in response to the completion of upwork readiness test and rising talent badge. i completed it 2-3 times but still no response. 

kindly help in this regard.

also, I didn't get auto connects this month of January. 

[JoanneP]

Hi Abrar,

I checked, and it looks like you have completed the test before Dec. 1, 2020. You are not eligible for these free Connects. As for earning a Rising Talent badge, I was not able to see the badge when I checked your account. Did you receive a notification about earning the badge? The monthly Connects was already added to your account as well and you can check them here. You will receive your next allocation of Connects on your next billing cycle, which you can also check here.