More Connects to win more of the work you love

[katbenjamin]

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

Here’s exactly what you can expect:

Freelancer Basic Plan	Receive 10 free Connects per month (according to billing cycle)
Freelancer Plus Plan	Receive 80 Connects per month (70 + 10 free Connects) (according to billing cycle)
Connects Rollover Limits	The Basic and Plus roll over limit is now 200 Connects
Interview Requests	Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

Learn more about how Connects work here. 

* Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

[saqlain04]

Hi Goran!

I am facing these two issues on my Profile.

1. I am working on a contract, but it is not showing in my profile's Job Progress Feed.

2. Two clients interviewed me few days ago, but I am not getting my free connects. 

[BojanS]

Hi Muhammad,

I checked your profile and it is reflecting the most recent information regarding your work history and feedback. Please note that only jobs on which payment has been processed are displayed on the Freelancer’s profile. 

A bonus of 10 free Connects will be automatically added to your account within 24 hours if you fulfilled all these steps:

•  Submit a proposal to a job
•  Receive a request from a client to interview
•  Respond, connect, and earn a bonus of 10 Connects!

We are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first. 

Thank you!

[gm_khan53]

Still I'm not getting bonus connects while winning an interview even done a
job

[mehrishv]

I had to get 10 connections through calculation that were not given to me
Here is the link of the job post that I put for you:

[g_vasilevski]

Hi Mehri,

I checked your account and can confirm that you've already received a bonus of 10 free Connects for the proposals you've sent on Monday.
To view more details about your Connects go to Settings > Membership & Connects > Connects History. Thank you.

[mehrishv]

Yes, I had several interviews
I got in touch with them all this week, but I did not get contact with any
of them.
If I'm not mistaken, this should be the case when I send you the link.
https://www.upwork.com/ab/proposals/1373550192632360961

[g_vasilevski]

Hi Mehri,

Please keep in mind that you can earn up to 50 Connects every seven days! Due to this reason, you will not be awarded bonus Connects for the proposal you're referring to. Thank you.

[bosmacreative]

What is an interview request? And are these added to our account on a per interview transaction or how does it show up in our connects history?

[bosmacreative]

At first I didn't like that I was going to have to pay $15/month to be Freelancer Plus for the extra connects, but then I realized I could just make sure my withdrawals always left that in my account balance and just factored it into the cost of doing business. Now I don't even think about it.

[BojanS]

Hi Jennifer,

A bonus of 10 free Connects will be automatically added to your account within 24 hours if you fulfilled all these steps:

•  Submit a proposal to a job
•  Receive a request from a client to interview
•  Respond, connect, and earn a bonus of 10 Connects!

You can check this help article for more information about the interviewing and negotiating process.

Thank you!