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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
g_vasilevski
Retired Team Member

Hi Muhammad,

 

Please keep in mind that you will not receive bonus Connects for accepting an invitation to interview. 

Here’s how it works:

1. Submit a proposal to a job

2. Receive a request from a client to interview

3. Respond, connect, and earn a bonus of 10 Connects!

 

Note: Connects will be automatically added to your account -- please allow up to 24 hours. Thank you.

saleemmuhammad92
Community Member
I got one interview invitation and 3 other jobs interview by bidding, 2
days have passed but no progress yet
saleemmuhammad92
Community Member

Here are the jobs links:
 **Edited for Community Guidelines**

g_vasilevski
Retired Team Member

Hi Muhammad,

 

I would like to clarify that you have already received a bonus of 20 Connects on April 7. To view more details about this please refer to your Connects History.
Once again I would like to clarify that it can take at least 24 hours for the bonus Connects to be awarded to your profile. Thank you.

28561d1e
Community Member

How often is a person required to renew connects? Can you renew connects in the middle of the month, in case you run out of the connects before the month ends?.

g_vasilevski
Retired Team Member

Hi Inviolata,

 

You can purchase more Connects at any time simply by going to Settings > Membership & Connects > Add Connects. Thank you.

c2661ba1
Community Member
Hi, two days have already passed, and I didn't get my connects.
g_vasilevski
Retired Team Member

Hi Luna,

 

Please reach out to me via PM (click on my name) with the job post URL you're referring to so that I can assist you further. Thank you.

ogorbach7
Community Member

Why didn't I get free connections for the interview invitation?

petra_r
Community Member

Oleksandr G wrote:

Why didn't I get free connections for the interview invitation?


You have to have sent a proposal originally. If you are invited to apply without having sent a proposal, you don't get free connects