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Re: Connects not received

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
2011 of 2,367

Hi Waqar,

 

Thanks for reaching out. Please note that it can take up to 24 hours for the Connects to be added to your account. We will send you an email and Upwork notification once they are applied and alternatively, you should be able to see them when you go to your “Memberships and Connects” page under Settings. If you don't see them by tomorrow, please let us know so we can assist you further. You can check this help article to learn more.

 

Thank you.

~ Luiggi
Upwork
5a71a01b
Active Member
Apoorva P Member Since: Apr 9, 2021
2012 of 2,367
Hello, I had applied for a job posting and was called for an interview and I accepted the offer but it has been 4 days but haven't received any connections yet.
djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2013 of 2,367

Hi Apoorva,

 

We are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first. For more information about Connects, you can check this help article.

 

Thank you.

~ Aleksandar
Upwork
1fb082ca
Active Member
Marie F Member Since: Apr 6, 2021
2014 of 2,367

Didn't receive 10 connects for this interview.

"ASAP 3 slide "road" map design "

Could you please assisst?

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2015 of 2,367

Hi Marie,

 

We'll have one of our agents reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
Upwork
nabila_pervaiz
Ace Contributor
Nabila Pervaiz B Member Since: Mar 23, 2021
2016 of 2,367

Hello, Upwork community!
On 11th April, I got a response to my proposal but still, I've not received my 10 free connects as per Upwork policy. Can you please tell me when I will get it?
Thanks

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2017 of 2,367

Hi Nabila,

 

One of our team members already reached out to you directly via this support ticket to assist you further with the Connects.

Thank you.

~ Aleksandar
Upwork
abdwork
Active Member
Najmus S Member Since: Nov 5, 2020
2018 of 2,367

Hello, Its second time I am winning interview but not receiving free connects. 

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2019 of 2,367

Hi Najmus,

 

Are you referring to the proposal from a couple of hours ago? Those Connects will be added to your account within 24 hours. You can check this help article for more information about Connects.

 

Regarding the interview before, could you please send me a private message with more information about it so I can check? Please note that we are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first.

 

Thank you.

~ Aleksandar
Upwork
d907c7c3
Active Member
Jagmeet S Member Since: Jan 15, 2021
2020 of 2,367
Hi Upwork Team,

Can someone please help, I have stopped receiving Connects from Upwork after responding to around 3-4 interviews recently.

Also, please note that :

• I have Checked after 2-3 days of giving interviews.

•I haven't received more than 70 connects last week.

Thanks!