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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
zainhanif700
Community Member
Okay Thank You.
5a71a01b
Community Member
Hello, I had applied for a job posting and was called for an interview and I accepted the offer but it has been 4 days but haven't received any connections yet.
AleksandarD
Community Manager

Hi Apoorva,

 

We are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first. For more information about Connects, you can check this help article.

 

Thank you.

1fb082ca
Community Member

Didn't receive 10 connects for this interview.

"ASAP 3 slide "road" map design "

Could you please assisst?

AndreaG
Moderator

Hi Marie,

 

We'll have one of our agents reach out to you via support ticket in order to assist you further.

 

Thanks!

nabila_pervaiz
Community Member

Hello, Upwork community!
On 11th April, I got a response to my proposal but still, I've not received my 10 free connects as per Upwork policy. Can you please tell me when I will get it?
Thanks

AleksandarD
Community Manager

Hi Nabila,

 

One of our team members already reached out to you directly via this support ticket to assist you further with the Connects.

Thank you.

b0bfb24e
Community Member
That's Exactly what happens if the client send back an offer without an interview. If they interview you first and then send an offer on jobs that you applied, only then you will get 10 connect back.
Hope this answers your question.
abdwork
Community Member

Hello, Its second time I am winning interview but not receiving free connects. 

d907c7c3
Community Member
Hi Upwork Team,

Can someone please help, I have stopped receiving Connects from Upwork after responding to around 3-4 interviews recently.

Also, please note that :

• I have Checked after 2-3 days of giving interviews.

•I haven't received more than 70 connects last week.

Thanks!