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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
2e357ecd
Community Member

I also experienced the same thing, even got an offers and finished working.
Why did this happen?

noor_upwork
Community Member

It took some time. But it's done.
I am happy for this 🙂

noor_upwork
Community Member

I got 10 free connects. I think It's take maximum 24 hours.

ff1077a3
Community Member

Hi,

I haven't received my free connects  after my last two interviews by the clients, never happened before.

mike_kharkov
Community Member

Hi. I'm new to the Upwork platform and want to start getting jobs from here.
I heard about requests, which could be sent to customers - must be limited because it counting like spam.
And I can be banned because of it.
Is it true?
Where do I get info about it in detail?

JoanneP
Moderator

Hi Aifa,

 

I checked the active proposals you currently have on your account. It looks like the two proposals you're referring to are invites from clients. Please know that we are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first. 

2a05aa63
Community Member

It was true like a 2 years ago when connects were free. Now you can buy and spend as many connects as you want,

researchediting
Community Member

Mikhail K wrote:

Hi. I'm new to the Upwork platform and want to start getting jobs from here.
I heard about requests, which could be sent to customers - must be limited because it counting like spam.
And I can be banned because of it.
Is it true?
Where do I get info about it in detail?


Spam is still a bad idea. All of Upwork's back-and-forthing about how we get connects, whether we pay for them or not, and how connect "prices" are applied to jobs are designed to make us be judicious about how we use them, that is, how we apply for work.

Upwork's concerns and wishes aside, it is in our own interest to be strategic and sensible about how we invest our connects: even if we don't feel like we're spamming, we only "waste" connects when we apply to jobs for which we are not the best fit.

ff1077a3
Community Member

Hi,
Yes, I am fully aware that we don't get connects for invitations. But I am
talking about interviews, let me mention the client names and dates, so you
can check on your system..

**Edited for community guidelines**


Regards
Afia

JoanneP
Moderator

Thanks for sharing this, Afia. 

 

I have escalated your concern to our team. One of our agents will reach out and assist you directly via a support ticket.