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Re: I haven't received my free connects

noor_upwork
Active Member
Noor A Member Since: Mar 25, 2021
2031 of 2,345

I got 10 free connects. I think It's take maximum 24 hours.

noor_upwork
Active Member
Noor A Member Since: Mar 25, 2021
2032 of 2,345

It took some time. But it's done.
I am happy for this Smiley Happy

ff1077a3
Active Member
Afia F Member Since: Aug 31, 2020
2033 of 2,345

Hi,

I haven't received my free connects  after my last two interviews by the clients, never happened before.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2034 of 2,345

Hi Aifa,

 

I checked the active proposals you currently have on your account. It looks like the two proposals you're referring to are invites from clients. Please know that we are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first. 

~ Joanne
Upwork
ff1077a3
Active Member
Afia F Member Since: Aug 31, 2020
2035 of 2,345

Hi,
Yes, I am fully aware that we don't get connects for invitations. But I am
talking about interviews, let me mention the client names and dates, so you
can check on your system..

**Edited for community guidelines**


Regards
Afia

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2036 of 2,345

Thanks for sharing this, Afia. 

 

I have escalated your concern to our team. One of our agents will reach out and assist you directly via a support ticket. 

~ Joanne
Upwork
2a05aa63
Community Guru
Viacheslav K Member Since: Sep 9, 2015
2037 of 2,345

Afia F wrote:

Hi,
Yes, I am fully aware that we don't get connects for invitations. But I am
talking about interviews, let me mention the client names and dates, so you
can check on your system..

**Edited for community guidelines**


Regards
Afia


Were you invited to those jobs or did you spend connects to send a proposal?
If you didn't spend any connects, you won't get any connects back.

mike_kharkov
Active Member
Mikhail K Member Since: Apr 22, 2021
2038 of 2,345

Hi. I'm new to the Upwork platform and want to start getting jobs from here.
I heard about requests, which could be sent to customers - must be limited because it counting like spam.
And I can be banned because of it.
Is it true?
Where do I get info about it in detail?

2a05aa63
Community Guru
Viacheslav K Member Since: Sep 9, 2015
2039 of 2,345

It was true like a 2 years ago when connects were free. Now you can buy and spend as many connects as you want,

researchediting
Community Guru
Douglas Michael M Member Since: May 22, 2015
2040 of 2,345

Mikhail K wrote:

Hi. I'm new to the Upwork platform and want to start getting jobs from here.
I heard about requests, which could be sent to customers - must be limited because it counting like spam.
And I can be banned because of it.
Is it true?
Where do I get info about it in detail?


Spam is still a bad idea. All of Upwork's back-and-forthing about how we get connects, whether we pay for them or not, and how connect "prices" are applied to jobs are designed to make us be judicious about how we use them, that is, how we apply for work.

Upwork's concerns and wishes aside, it is in our own interest to be strategic and sensible about how we invest our connects: even if we don't feel like we're spamming, we only "waste" connects when we apply to jobs for which we are not the best fit.

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