More Connects to win more of the work you love

[katbenjamin]

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

Here’s exactly what you can expect:

Freelancer Basic Plan	Receive 10 free Connects per month (according to billing cycle)
Freelancer Plus Plan	Receive 80 Connects per month (70 + 10 free Connects) (according to billing cycle)
Connects Rollover Limits	The Basic and Plus roll over limit is now 200 Connects
Interview Requests	Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

Learn more about how Connects work here. 

* Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

[zurnain_shah]

why Membership plan received 73 connects

[g_vasilevski]

Hi Zurnain,

Since you've already received 10 Connects on April 15 you will only receive 73 Connects if you upgrade your plan today. I would also like to clarify that your billing cycle will be changed as well. If you upgrade today, on your next cycle you will receive the full 80 Connects. Thank you.

[2a05aa63]

---

Afia F wrote:

Hi,
Yes, I am fully aware that we don't get connects for invitations. But I am
talking about interviews, let me mention the client names and dates, so you
can check on your system..

**Edited for community guidelines**

Regards
Afia

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Were you invited to those jobs or did you spend connects to send a proposal?
If you didn't spend any connects, you won't get any connects back.

[farooqjobs21]

Timely reply to interview message and accepting it also earn you extra 10 points.

[ca62713c]

Greetings Upwork,

Recently I responded to 2 job interviews but I didn't receive my 10 connects reward. Usually I get them the next day. However it is now more than 3 days and still I didn't get them

Any help or clarification please

Regards

[ca62713c]

Greetings Upwork,

Recently I responded to 2 job interviews but I didn't receive my 10 connects reward. Usually I get them the next day. However it is now more than 3 days and still I didn't get them

Any help or clarification please

Regards

[PradeepH]

Hello Yaman,

One of our team members will reach out to you via ticket as soon as possible to assist you further.

Thank you.

Pradeep H.

[teberzin]

I've not got my free connects aswell what should I do?

[assad15]

Hi,

I recently got interviewed by 2 clients whose job posting I bid and also I accepted an interview from a client (invited me for his job) but I did not receive free connects for any of them. Please resolve the issue.

Best Regards,

Asad **Edited for Community Guidelines**

[LuiggiR]

Hi Asad,

Note that when you are awarded Connects they will be added to your account within 24 hours. We will send you an email and Upwork notification once they are applied to your account.

Thank you.