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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
PradeepH
Moderator

Hello Putri,

 

It may take up to 24 hours from your response to the client's interview for Connects to credit to your Upwork account. You can refer to Connect History page to check your Connects. Feel free to message if you do not receive them after 24 hours.

 

Thank you

Pradeep H.

362700dc
Community Member
Hi Pradeep,

Thank you for answering, glad to know I will receive them. I'll message you if I don't receive it today.
zurnain_shah
Community Member

Thank you so much

didwaplus_team
Community Member

I have responded to about two interviews but haven't received connects yet.

AndreaG
Moderator

Hi Samuel,

 

Could you please let me know which Job Post/Proposals you're referring to so I could check and assist you further?

 

Thanks!

profdralii
Community Member

I have recently had 2 interviews with Veeva and I noticed that I haven't received any connects although the interviews were 2 and 5 days ago.
Could you kindly take a look

AndreaG
Moderator

Hi Ali,

 

I can see you were able to submit a support ticket with our team regarding this and they are awaiting your response. Please feel free to reply directly to your support ticket so our team can review and assist you further.

 

Thanks!

zubi567
Community Member
Hey there
Why I didn't receive free connects as I got interviewed ?
Thank you.
PradeepH
Moderator

Hello Zahid,

 

It may take up to 24 hours from your response to the client's interview for Connects to credit to your Upwork account. You can refer to Connect History page to check your Connects. Feel free to message if you do not receive them after 24 hours.

 

Thank you

Pradeep H.

rabby666
Community Member
Hello, As i am new freelance i don’t have money to pay monthly fee. So can i do that I mean do i have to pay everyone month or there is a free way?