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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
dhrupod
Community Member

Where is my one-time bonus of 30 free Connects by winning the Upwork Readiness test?

JoanneP
Moderator

Hi Riyeze,

 

I checked, and it looks like you already passed this test before. Apologies, you are not eligible for this incentive anymore. 

hussainali007
Community Member

I cant Recived my Monthly free connects...  ???  why can some one tell me .....

JoanneP
Moderator

Hi Hussain,

 

I checked your account and I can see that you are receiving the monthly free Connects. You can check them here. Your billing cycle is Apr 16, 2021 — May 15, 2021. Please allow time for Connects allotted for you this month to be added automatically. 

dhrupod
Community Member
##- Why? I want to know clearly -##
LuiggiR
Moderator

Hi Riyeze, 

 

The Connects incentive for passing the Upwork Readiness test was launched in December 2020. Since you've successfully completed the test prior to the update, you are not eligible for the incentive. I can see you inquired about this via a support ticket and the team shared more information with you here

 

Thank you.

karakalem2020
Community Member

I submitted a proposal and won an interview 10 days ago but still I am not receiving the free connects.

AndreaG
Moderator

Hi Ersin,

 

Could you please confirm which job post/proposal you're referring to so I could check? Please keep in mind you can earn up to 50 Connects every seven days and direct offers and invitations from clients won’t receive a Connects credit.

 

ali840
Community Member

I have been receiving 10 connects for responding to each interview for jobs but for some time Upwork stopped giving me free connects for responding to interviews? Is it a change in the policy?

g_vasilevski
Retired Team Member

Hi Ali,

 

I would like to clarify that you will not receive bonus Connects when you're responding to an invitation for an interview. Here’s how it works:

1. Submit a proposal to a job

2. Receive a request from a client to interview

3. Respond, connect, and earn a bonus of 10 Connects!

 

Thank you.