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Free connects not received

Goran V Moderator Member Since: Mar 24, 2017
2201 of 2,345

Hi Rambabu,


You can view the activity of the job by opening the job post and scrolling down to the Job Activity section. Thank you.

~ Goran
Active Member
Vatsal B Member Since: Jun 11, 2021
2202 of 2,345

Respected Sir/Madam,



I, Vatsal like to tell you that my current billing cycle was from May 12,2021 - Jun 11,2021.But no connects are credited in my account yet.So please tell me Sir/Madam that when will my basic 10 free connects will be credited to my account. 



Nikola S Moderator Member Since: Jul 2, 2020
2203 of 2,345

Hi Vatsal,


Thank you for reaching out to us. Please allow more time for your monthly free Connects to appear on your profile. If you do not receive your Connects in the next 24 hours please let us know and we will assist you further. 


~ Nikola

Ace Contributor
Daniel G Member Since: Dec 5, 2018
2204 of 2,345



I have been invited two times for a job and responded accordingly, unfortunately, I haven't got my 10 connect from each because I respond to the invitation. My question is why am I not receiving them?


Thank you.

Community Guru
Petra R Member Since: Aug 3, 2011
2205 of 2,345

Daniel G wrote:

My question is why am I not receiving them?

Because you only get them if you applied to a job post and the client then contacted you and you responded. You don't get them when you are invited to apply.

Ace Contributor
Daniel G Member Since: Dec 5, 2018
2206 of 2,345

Oh, Okay. Thank you, Petra.

Active Member
Muhammad Ahsan A Member Since: Feb 9, 2021
2207 of 2,345

why i have not received connect to responding interview by client


Muhammad Ahsan
Luiggi R Moderator Member Since: Jul 3, 2020
2208 of 2,345

Hi Muhammad,


When you are awarded Connects they will be added to your account within 24 hours. Additionally, and as a reminder of how it works, you need to: 

1. Submit a proposal to a job

2. Receive a request from a client to interview

3. Respond back to the client.


You can check out this help article to learn more.


Thank you,

~ Luiggi
Active Member
Clare K Member Since: Jun 22, 2015
2209 of 2,345

Isn't Upwork supposed to give a freelancer 10 connects if they get an invitation from a client? Or have things changed because I am not getting connects.

Community Leader
Muhammad U Member Since: Apr 6, 2016
2210 of 2,345

Free connects are offered only when you win an interview through proposal.. If client sends you an invitation, thats not going to add any connects.