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More Connects to win more of the work you love

katbenjamin
Community Member

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

 

 

 

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

 

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

 

Here’s exactly what you can expect:

 

Freelancer Basic Plan

Receive 10 free Connects per month (according to billing cycle)

Freelancer Plus Plan

Receive 80 Connects per month (70 + 10 free Connects)

(according to billing cycle)

Connects Rollover Limits

 The Basic and Plus roll over limit is now 200 Connects

Interview Requests 

Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

 

 

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

 

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

 

Learn more about how Connects work here

Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

2,370 Comments
vardhanshetty
Community Member

is  it true that you will get connects every time you respond to an interview i just submited a proposal for a job then the client interviewed me but i still did not get connects so i wanted to know thank you .

311ec852
Community Member

This details the cases where connects will be rewarded based on activity & engagement...:
https://support.upwork.com/hc/en-us/articles/360057604814-2020-11-24-FREE-Connects-to-Do-More-on-Upw...

If you submitted a proposal and received an interview, it appears that you're elgible for 10 connects (based on the aforementioned link). Someone else might know the specifics here, but it likely takes a day or so for the connects to be credited.

vardhanshetty
Community Member
Thank you
ckageha
Community Member

Isn't Upwork supposed to give a freelancer 10 connects if they get an invitation from a client? Or have things changed because I am not getting connects.

3ctechnologies
Community Member

Free connects are offered only when you win an interview through proposal.. If client sends you an invitation, thats not going to add any connects.

43cd9416
Community Member

I get an interview job, but I didn't receive 10 connects

AleksandarD
Community Manager

Hi Hamza,

 

One of our team members will reach out to you directly via this support ticket to assist you further with Connects.

 

Thank you.

pauls_pad2002
Community Member

im using up a lot of connects because clients are not replying to proposals so its wasting my connects how do i get these refunded

petra_r
Community Member

Paul F wrote:

how do i get these refunded


You don't.

 

You only get connects refunded if a client closes a job post without hiring anyone or Upwork takes a job post down for policy violations.

 

Rarely, in other words. 

pauls_pad2002
Community Member
well thats pretty crappy there are a lot of clients who just ignore a lot of proposals and we get trumped by a lot of cheap 3rd world freelancers so basically its just a waste of time trying to compete