More Connects to win more of the work you love

[katbenjamin]

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

Here’s exactly what you can expect:

Freelancer Basic Plan	Receive 10 free Connects per month (according to billing cycle)
Freelancer Plus Plan	Receive 80 Connects per month (70 + 10 free Connects) (according to billing cycle)
Connects Rollover Limits	The Basic and Plus roll over limit is now 200 Connects
Interview Requests	Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

Learn more about how Connects work here. 

* Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

[martina_plaschka]

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Mariam J wrote:

Hi

I have given an interview but i didnt get any connects. Please help

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After you wrote a proposal?

[g_vasilevski]

Hi Mariam,

Please allow 24 hours for the bonus of 10 Connects to be awarded on your profile. Thank you.

[0a9130df]

Yes after proposal

[0a9130df]

ok noted thanks.

[mehran44]

Dear Community Members,
A few weeks ago, I've got a mail from Upwork saying my connects will expire and i should use them to win new jobs. I've already working on a project that requires my full time. I'm planning to get new projects by scheduling my time with current client. But at the moment I'm not free enough to have new projects.
My question is how can i save my 150+ connects from expiration or is there any way i can freeze connects for future use.

Thank you
Best
Mehran Ahmed

[JoanneP]

Hi Mehran,

Connects expire one year from the date of issue. There is currently no way of storing them to be used in the future and prevent them from expiring. However, you can roll over 200 Connects per billing cycle. You can learn more about Connects here. 

[gulnaztalib]

Each interview request you (freelancers and agencies) receive and respond to from a submitted proposal earns 10 free Connects (maximum of 50 Connects per 7-day period)*

Hello,

I don't get any connects, While I received interview calls and messages in my inbox.

Thanks

[LuiggiR]

Hi Gulnaz,

I checked and can see that you have no Connects pending to be awarded. I'd like to clarify that, in order to receive the free Connects, you will need to send a proposal first. If the client sends you an invitation to apply, you won't get the Connects.

Thank you,

[priyankajpursani]

Hello,
I didn't received free 20 connects for responding to 2 job interviews for which I have submitted the proposal.

[g_vasilevski]

Hi Priyanka,

Please allow up to 24 hours for the bonus Connects to be awarded on your profile. If you haven't received them after 24 hours, feel free to reach out to me via PM (click on my name) with the job post titles. Thank you.