Are you referring to the proposal from a couple of hours ago? Those Connects will be added to your account within 24 hours. You can check this help article for more information about Connects.
Regarding the interview before, could you please send me a private message with more information about it so I can check? Please note that we are not awarding Connects in cases where you are invited to interview for a job post without submitting a proposal first.
To clarify, the maximum number of Connects you can receive every 7 days for an interview is 50. That said, I can see you've not reached that either as of today. Could you please let me know which job posts/proposals you're referring to so I could check?
This works, thank you! I was able to find 20 free Connects you received for the second and third interviews you're referring to. Please check your Reports > Connects History for more info, you can filter by "Free" to find them more easily. As for the first one, one of our agents will reach out to you via support ticket in order to assist you further.
Please keep in mind that the maximum number of bonus Connects you can receive in 7 days is 50. Even if you're eligible for more than 50 Connects, they will not be awarded to your profile if all proposals are sent in the 7 days window. Thank you.
Good Evening Everyone.....
On 15th ApriI I submitted a proposal & got a response but still, I've not received my 10 free connects as per Up work policy. Can you please resolve such this when I will get it?
Thanks for your mail.
Kindly check it again because you are talking about my connects right now i have in my account. I am talking about earn connects when you apply for a project and get a response from a client then we earn a free connects.
The case remain still pending.
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