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More Connects to win more of the work you love

a_lipsey
Community Guru
Amanda L Member Since: Jan 23, 2018
2161 of 2,260

Wisam B wrote:

Hello,

 

I sent several proposals today. Within 30 minutes, 2 of the jobs were removed from Upwork. I received emails saying that the jobs were removed because they were "not in compliance with our Terms of Service". Other than the time to submit the proposal, I lost 8 connects on these 2 jobs. Can I get these connects credited back? I don't see why I should lose those connects for a violation by the job poster.


You do already automatically receive back connects from jobs that are taken down due to TOS violations. Check your connects history. If it doesn't show up in 24 hours, then reach out to CS, but it will likely be there before then. 

didwaplus_team
Ace Contributor
Samuel N Member Since: Mar 21, 2021
2162 of 2,260

I had an interview yesterday but haven't my connects yet.

lyhen
Active Member
Jocelyn P Member Since: Nov 24, 2020
2163 of 2,260
I had an interview yesterday but haven't my connects yet.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2164 of 2,260

Hi Jocelyn,

 

Connects will be automatically added to your account. Please allow up to 24 hours for it to be added automatically.

~ Joanne
Upwork
lyhen
Active Member
Jocelyn P Member Since: Nov 24, 2020
2165 of 2,260
Ok.. Thank you

Sent from my Huawei Mobile
9e1adc4f
Active Member
Saranya G Member Since: Jun 6, 2020
2166 of 2,260

Hi,

 

The last I received connects is for responding to the interview invitation **Edited for Community Guidelines**  After that, I never received free connects for the next 5 interview invitations I responded to. Kindly do the needful. Thank you in advance.

 

Regards,

Saranya.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2167 of 2,260

Hi Saranya,

 

I would like to clarify that you will not receive bonus Connects when you're responding to an invitation for an interview. Here’s how it works:

1. Submit a proposal to a job

2. Receive a request from a client to interview

3. Respond, connect, and earn a bonus of 10 Connects!

 

Note: Connects will be automatically added to your account -- please allow up to 24 hours. Thank you.

~ Goran
Upwork
9e1adc4f
Active Member
Saranya G Member Since: Jun 6, 2020
2168 of 2,260
Got it now. Thank you!
rishid4
Active Member
Rishi R Member Since: Apr 30, 2021
2169 of 2,260

Hi,

I got interviewed for my 3 proposals with 3 different clients, One on 27/05/2021 and Two on 28/05/2021, but i received only 10connects for the interview i had on 27/05/2021. 

Can you please check?

 

 

Thanks
Rishi

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2170 of 2,260

Hi Rishi,

 

I checked your account and it looks like there were Connects added to your account already. Please check your Connects History and adjust the date accordingly. It takes at least 24 hours for the Connects to be automatically added to your profile. 

~ Joanne
Upwork
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