Thank you for reaching out to us. You’ll see your monthly free Connects added on your next billing cycle date. Not sure when your billing cycle begins? You can find this date on your “Memberships and Connects” page under User Settings. You’ll also receive an email when your Connects are available for use. You can find more information here.
I checked and it looks like you should receive your monthly free Connects in the next 48 hours. If you do not receive your Connects by then please follow up and let us know so that we can assist you further.
Thank you for reaching out to us. I checked and I can see that you already received monthly free Connects for the period you are referring to. Please check your Connects History page for more information.
Please know that you’ll see your monthly free Connects added at the beginning of your billing cycle. Not sure when your billing cycle begins? You can find this date on your “Memberships and Connects” page under User Settings. You’ll also receive an email when your Connects are available for use.
Thank you for reaching out to us. I would like to clarify that as a freelancer you receive free Connects each month to help reach out to more clients. Freelancer Basic accounts receive 10 free Connects each month, and Freelancer Plus accounts receive 70 Connects each month (including 10 FREE!). Learn more about Freelancer Plus accounts here.
Additionally, you can earn Connects in several ways:
Also as Martina shared you can always purchase additional Connects. You can find more information in this help article.
Edited to add:
As you are new to Upwork you may want to check these videos to help you get started:
You can find more useful articles here.
Learn more about our awesome Community member Lisa!Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More
Beginning Your Freelancing Journey on UpworkLearn More