I'm a new freelancer, and I got a message to verify my identity. I uploaded a picture of my driver's license (Step 1), but when I try to connect to do a video chat, I am sent to a FAQ support page and no link for a video chat.
I'm supposed to prove my identity within a week or no more jobs for me. Any advice on what I can do?
With due to respect and heartiest greeting from my core heart , This is inform you that i need to get verify my id verfication so it will convenient for to proceed further with upwork .As you know i am also running agency or i also paid fees for membership so i would like to make humble request to your department kindly make verification so every one can trust more then now however if my verification would done so i will get job more then now . i hope yopu understand my concern .
Everyone goes through verification, but it seems it happens after you win a job. I'm guessing this is to cut down on costs (no point verifying if the freelancer is a dud). So after you get a project, you will get the verification request.
There does not appear to be a place where I can make the video call to verify my identity, or at least a means of understanding who to contact in my messages.
Can someone please walk me through this process?
I checked your support ticket, and your account, and you should be able to initiate the verification by clicking the link on your support ticket (Ticket #27013192), or by going to the Identity Verification page on your account (Settings > Identity Verification).
Let me know if you need further help with anything!
I have submitted my national ID card, which is in Native Language and with different address.
I have changed my home recently but ID card is not updated! Still my current location is exact as mentioned in my Upwork account.
I am worried if this will be accepted & my account will be verified!
PS. i am Done with Video Call Verification part.
Hi, My id verification is completed and i got a email from you but identification badge is not added on my profile So what can i do?
i attached screnshoot of the email