Please do follow up guidelines shared in this help article, and submit required documents. Once you do, you should meet with our agent for a quick video call.
If our team need any additional information from you, they will reach out to you directly and guide you further through this process.
I hope this helped.
I took picture of my ID card and i uploaded it.
Next step is video identification.. There was action link on my profile but now it is gone, also there is no email from upwork with link in my inbox.
I want to make video identification to verify my profile.
To complete the second step for your Identity badge please go to Settings > Identity verification > Click on the green button and you will start your video verification. Thank you.
I checked your account and I can see that you have opened a ticket for this as well. One of our team members will assist you further directly on your ticket as soon as possible. Thank you.
Recently I got the "Earn an Identity Verified badge to make your profile more trustworthy – available to Top Rated freelancers now. Get started." message. I added my ID and it was successfully verified. However, when I click the "Start Chat" button, it takes me to the help page and nothing happens. I didn't get an email with the chat link or anything.
Am I missing something here?
After opening my account, I'm not finding the Verify Now option. How can I do the Identity verification? It sometimes says 'Unfortunately you are not eligible to verify'. How do I solve this problem?
If you are eligible, you’ll be notified upon log in to complete the verification process by uploading an official government-issued ID and meeting with our team for a short video call. Thank you.