Dear Upwork Team,
I did the identify verification because of identify verification badge. And It was successfully verified on 2019-07-06. But I can't see badge in my profile and also can see the identify verification badge in the first page.
Please help me on that.
Here is the guide from Upwork. You can follow it step by step for Video Call Verification.
If our team needs any additional information, they will reach out to you directly and guide you further thought this process.
I have issue with this video verify, after done with the 1st step, UpWork ask me to finish by click 'Start Chat', but it opens a plain help page only.
I don't received any new mail as well.
I have tried many time but nothing changed, may I miss anything?
Thank you for reaching out to us, Thi Thu Hien.
I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern.
I'm trying to get a verified badge on my freelacing profile however I cannot clikc on the "Next" button, its always unavialable.
It only becomes available if I change the "Issuing Country" from "United Kingdom" to any other country.
What do I need to do to get this badge?