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New Identity Verification Badge available soon for Top Rated Freelancers

Ace Contributor
Mijula B Member Since: Jul 17, 2017
21 of 119

My citizenship ID is in the native language. Is it ok for the verification badge?

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
22 of 119

Hi Mijula,

 

Thanks for reaching out to us. This isn't a problem, please submit your ID and proceed with completing the verification process. Feel free to send me a private message if you have any questions about any step of the process.

Active Member
Md.Limon M Member Since: Mar 7, 2015
23 of 119

I completed my identity verification before. Recwntly I have got a notification that" Earn an Identity Verified badge to make your profile more trustworthy – available to Top Rated freelancers now."

 

Is it necessary to verify again?

I created my Upwork profile with current address but government-issued ID has  parmanent address

 

Is it possible to change parmanent one?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
24 of 119

Hi Md., 

 

As part of our efforts to keep Upwork safe and fraud-free, we sometimes need to ask users to verify their identities again. In this case, the Identity Verification badge is completely optional, as is the verification process to earn it.

 

You may read more about it here.


-Avery
Untitled
Community Guru
Virginia F Member Since: Feb 15, 2016
25 of 119

Lena E wrote:

We will soon be releasing a new Identity Verified badge for Top Rated freelancers. This badge will display on Top Rated freelancers’ profiles after they have gone through the identity verification flow.

 

Many of you have already completed some form of identity verification on Upwork, whether through a video call or by submitting your identity documents. However, clients cannot see this information and are not aware when a freelancer takes steps to verify their identity on Upwork.

 

With this new badge, freelancers now have the ability to proactively verify their identity, and showcase the verification publicly on their profiles. Some Top Rated freelancers may have already verified their identity with Upwork in the past and may see a verified badge on their profile once this feature launches.

 

IDV Badge1.png

We will start by rolling this out to Top Rated freelancers over the next few months. When you become eligible, we will notify you when you log in to complete the verification process by going to your Settings and selecting Identity Verification.

 

IDV 2.png 

As part of the verification process you will be asked to upload an official government-issued ID and complete a short video call with us.  Once you’ve completed the verification process, the “Verified Identity” check mark will be shown beside your profile photo and name.  The badge will display with hover-over text, letting clients know that you’ve verified your identity with Upwork.

 

IDV 3.png 

Although this badge will only be available to Top Rated freelancers for now, we do plan to expand the program in the future and will update you when this is available.



As freelancers, you’ve built your reputation on Upwork through feedback, showing a strong work history on your profile, and through the stellar work product you deliver.  We’re hoping that this new Identity Verified badge will help you further establish confidence and credibility with clients and better promote your freelance business. You can find more information in our Help Center articleIf you have any questions or comments, let us know. 

 


Questions, no. Comments, yes.

 

Lena - If I have to go through this again (which I'm hoping I won't), I hope the process is better streamlined and thought out than it was when I went through it. It was nothing short of a nightmare, as you know. PLEASE don't make us communicate with 20 different CSRs, all of them with conflcting answers to questions asked, all of them seemingly clueless because one hand wasn't talking to the other.

 

Please.

Community Guru
Isabelle Anne A Member Since: May 19, 2014
26 of 119

I think this is a good step because of all the scammers on the site. I had to provide my government ID when I started out on oDesk, and I had to go through the video verification process (2-3 min) a while back when they were "randomly" selecting people to do that. So I've already got my verification badge.

 

However, I'm a little confused as to why this is being rolled out slowly ... Isn't it just as important -- if not more -- to get new freelancers verified? Top Rated freelancers are usually legit, but there are so many obviously fake and duplicate profiles that need to be prioritized for verification.

 

@Virginia, if you've gone through the verification process, I don't see why you should have to do it again. Hasn't the verification badge appeared on your profile yet?

Community Guru
Wendy C Member Since: Aug 24, 2015
27 of 119

Virginia, Isabelle is correct. Once verified you should not have to go thru the process again.

 

Having FLers verified makes sense and I'm all in favor of the process.  Optimally it should be applied first to new FLers as Isabelle noted.

 

Lena wrote: "Some Top Rated freelancers may have already verified their identity with Upwork in the past and may see a verified badge on their profile once this feature launches." 

 

1. Why wouldn't all verified FLer profiles automatically display the badge. Simultaneously.  

2. Those who were verified thru eLance already have a badge, Upwork just doesn't display it.

 

Unless, of course, there was a glitch in the system and/or the algorithm got messed up and Upwork lost all records of those verified.

 

@ Lena or a knowledgeable mod:  Does the resurrection of this thread mean that all of us who went through the verification process previously have to go thru the hassle another time?  If so, W-H-Y?

 

This is illogical, time consuming, and costly from both FLers and U's perspective.

 

 

 

 

Community Guru
Virginia F Member Since: Feb 15, 2016
28 of 119

"Why wouldn't all verified FLer profiles automatically display the badge. Simultaneously"

 

Wendy, that's the $64,000 question.

Community Guru
Virginia F Member Since: Feb 15, 2016
29 of 119

Isabelle Anne A wrote:

I think this is a good step because of all the scammers on the site. I had to provide my government ID when I started out on oDesk, and I had to go through the video verification process (2-3 min) a while back when they were "randomly" selecting people to do that. So I've already got my verification badge.

 

However, I'm a little confused as to why this is being rolled out slowly ... Isn't it just as important -- if not more -- to get new freelancers verified? Top Rated freelancers are usually legit, but there are so many obviously fake and duplicate profiles that need to be prioritized for verification.

 

@Virginia, if you've gone through the verification process, I don't see why you should have to do it again. Hasn't the verification badge appeared on your profile yet?


Doing a verification right at the start, when someone signs up, seems like such a simple way to handle this. But Upwork doesn't do that ... why they don't is anybody's guess. I've always said that their goal to verify every single person here can never be achieved because of the numbers allowed to sign up every single day.

 

Re: If you've gone through the verification process, I don't see why you should have to do it again. Hasn't the verification badge appeared on your profile yet?

 

There have been a fair number of freelancers coming to the forums complaining that they've had to go through this process twice ... hence my reply to Lena.

 

Yes, apparently ... it has appeared. Though I wouldn't call a little blue checkmark a "badge". Unless a client actually hovers over it, it's just a checkmark (unless I'm missing something). Why not include text, as you do on rising talent profiles? Well, I'm happy to know I won't have to go through it again.

Ace Contributor
Dean P Member Since: Mar 9, 2018
30 of 119

So UpWork is rolling out a profile feature that should give the user a competitive advantage. Some users already have access to it, others might have to wait several months until they get it. How is this fair?

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