Once you're required, our team will reach out to you directly requesting that you complete the identity verification process. It looks like you are not yet required to complete this step. Thank you!
My only form of ID is an Ontario health card. I do not drive or have a passport so I use my HC for everything, including getting my mortgage. The Canada verification page says that the ID must have picture, signature, and DOB (which mine does), but when I uploaded the front side, Upwork says it is not supported. What should I do?
I checked your account, and it looks like the team has already reached out to you regarding your ID verification. Please check your ticket number: 28740011. If you need further assistance, please feel free to follow-up on your ticket so the team can assist you further. Thank you!
My driver's license will not verify for some reason. It is a valid license. Any suggestions? It keeps telling me to resubmit it. It is a perfectly clean image that shows all four corners of the license. It is a Flordia driver's license.
I checked your account, and I can see that you have chatted with our team regarding completing the video chat. It looks like you have already completed the ID verification process, and the badge is already showing on your profile. Thank you!
I checked your account, and it looks like you already have an open ticket regarding this concern. One of our team members has already updated your ticket, providing further assistance. Please check your ticket number: 28760486. Thank you!