I have been trying to get my account verified however, when i click "Start Chat" it just redirects me to the "Upwork Help" page. I'd appreciate a fast response as they will otherwise put my account on hold in 3 days.
I need some help in verifying my Upwork account. Last year I was able to attached my ID for verfication but unable to finish it cause everytime I click "Action required" or "Start Chat" I'm always being re- routed back to the home page. I had disable pop-up blockers and enable third-party cookies in my browse still not working.
One of my client was informed that Upwork tried to contact me this week but I have not even received any email from them abouot this matter.
Appreciate your help. Thanks
Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here.
Hello there i have this message still although i have verified my acount on 25-6-2020 as attached in one of the photos also, i have the badge !!!!
Don't know what is missing again it is more than 48 hours now??
kindly if there any possibility to guide me on whatever is missing i would be thankful.
Thanks in advance
I checked your account, and it looks like you have already completed the verification process. The badge is already added to your profile as well. Please let us know if you need further assistance. Thank you.
I want to verify my identity by chat but I am routing back to this page(Upwork help) again and again even after selecting an account verification card. Please sort out this matter as i have to verify my account before 2nd july. Thanks
I checked your account, and it looks like you have already completed the ID verification process. I can see that the ID badge is already added to your profile. Thank you.
Whatever link I am clicking under support.upwork.com, I am being redirected to https://support.upwork.com/hc/en-us?code=f363fcaf822df9c19c5504ced60bc2b2
For example, if I click on link https://support.upwork.com/hc/requests/29026195 , it is redirecting me to https://support.upwork.com/hc/en-us?code=f363fcaf822df9c19c5504ced60bc2b2
Could anyone help me with this?