I actually tried to purchase contacts but my profile is not verified. I have upload my CNIC already but still id did not get my profile verified yet. Its Two months gone in this process.
I'm sorry for the trouble you had. Could you please try to initiate the video call using Mozilla Firefox instead? If the issue persists, please let us know.
Hi, I would like to get verified, in order to start sending proposals, can anyone help me with this process please? I heard that is hard to start working on upwork without being verified.
When I login into my account, at the top of my account homepage I see a notice that I can't apply to any jobs until I verify my account with a customer support agent through video call. When I click the link, it takes me to the help page, and then immediately redirects me back to my account home page. If I try to click on help and support to contact support, I can't because I'm immediately redirected. I have had this problem for a few years now as I tried to fix it about 2 years ago and I couldn't figure out how. Could somebody please help me?
I'm sorry to hear that you are experiencing trouble completing the video verification process. Could you please try another browser (Mozilla Firefox) and initiate the video call? If the issue persists, please let us know so we can check.