Re: ID verification

Lena E · Aug 15, 2017 10:18:29 AM

Hi Susan,

I private messaged you a link where you can directly upload your ID for approval.

Laura P · Aug 15, 2017 04:40:12 PM

Hi I need help uploading my ID. I bypassed it when I signed up and now I can't find where to upload. Can you send link?

Avery O · Aug 15, 2017 05:31:39 PM

Hi Laura,

The prompt to verify your location should show up once you click on the "Submit a Proposal" button on a job post that requires a freelancer from the U.S.

-Avery

Sherrie M · Aug 31, 2017 12:30:21 PM

it wont let me upload from proposal. says im not legible

Sherrie M · Aug 31, 2017 12:34:25 PM

this is the message i get now

Laura P · Aug 16, 2017 07:15:44 AM

OK thanks, I was having a hard time getting it to upload from the computer it wouldnt work... So I was going to try my mobile but I will try again...

Laura P · Aug 16, 2017 09:11:38 AM

Nothing happens when I try to upload?

Laura P · Aug 16, 2017 10:40:07 AM

OK I figured it out. My photo wasn't 200dpi... And I had to use Chrome browser. Thanks

Ashli T · Aug 17, 2017 05:44:24 AM

Good morning,

The system refuses to accept my ID photo, I'm assuming because the bpi does not reach the required 200. Try as I might, I cannot change this. What other option might I have?

Thanks.

Vladimir G · Aug 17, 2017 05:56:30 AM

Hi Ashli,

Please clear your cache and cookies, try using a different browser, try uploading a different photo of your ID and let us know if you still don't manage to complete the verification process.