ID verification

[Lena E]

Hi Susan,

I private messaged you a link where you can directly upload your ID for approval.

[Laura P]

Hi I need help uploading my ID. I bypassed it when I signed up and now I can't find where to upload. Can you send link?

[Avery O]

Hi Laura, 

The prompt to verify your location should show up once you click on the "Submit a Proposal" button on a job post that requires a freelancer from the U.S. 

[Sherrie M]

it wont let me upload from proposal. says im not legible

[Sherrie M]

this is the message i get now

[Laura P]

OK thanks, I was having a hard time getting it to upload from the computer it wouldnt work... So I was going to try my mobile but I will try again...

[Laura P]

Nothing happens when I try to upload?

[Laura P]

OK I figured it out. My photo wasn't 200dpi... And I had to use Chrome browser. Thanks

[Ashli T]

Good morning,

 The system refuses to accept my ID photo, I'm assuming because the bpi does not reach the required 200. Try as I might, I cannot change this. What other option might I have?

Thanks.

[Vladimir G]

Hi Ashli,

Please clear your cache and cookies, try using a different browser, try uploading a different photo of your ID and let us know if you still don't manage to complete the verification process.