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Re: New Real-Time Process for Freelancer U.S. Location Verification

Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
61 of 1,957

Hi Susan,

 

I private messaged you a link where you can directly upload your ID for approval.

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Active Member
Laura P Member Since: Aug 15, 2017
62 of 1,957
Hi I need help uploading my ID. I bypassed it when I signed up and now I can't find where to upload. Can you send link?
Moderator
Avery O Moderator Member Since: Nov 23, 2015
63 of 1,957

Hi Laura, 

 

The prompt to verify your location should show up once you click on the "Submit a Proposal" button on a job post that requires a freelancer from the U.S. 


-Avery
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Active Member
Sherrie M Member Since: Aug 31, 2017
64 of 1,957

it wont let me upload from proposal. says im not legible

Active Member
Sherrie M Member Since: Aug 31, 2017
65 of 1,957

this is the message i get now

error.jpg

Active Member
Laura P Member Since: Aug 15, 2017
66 of 1,957
OK thanks, I was having a hard time getting it to upload from the computer it wouldnt work... So I was going to try my mobile but I will try again...
Active Member
Laura P Member Since: Aug 15, 2017
67 of 1,957
Nothing happens when I try to upload?
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Active Member
Laura P Member Since: Aug 15, 2017
68 of 1,957
OK I figured it out. My photo wasn't 200dpi... And I had to use Chrome browser. Thanks
Active Member
Ashli T Member Since: Aug 17, 2017
69 of 1,957

Good morning,

 

 The system refuses to accept my ID photo, I'm assuming because the bpi does not reach the required 200. Try as I might, I cannot change this. What other option might I have?

 

Thanks.

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
70 of 1,957

Hi Ashli,

 

Please clear your cache and cookies, try using a different browser, try uploading a different photo of your ID and let us know if you still don't manage to complete the verification process.

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