I'm a freelancer who recently got divorced and changed my last name. I have a new state driver's license but Upwork won't accept it so I can prove my US location. Can someone help?
Hi! I changed my location to the US where I am actually living. I try to upload a photo of my Drivers license for the ID verification and got an email saying:
We were unable to authenticate your ID
|Thank you for attempting to verify your location. Unfortunately, we could not authenticate the ID you uploaded.|
As a result, we have placed a hold on your account. Please know you will still be able to work and complete any open contracts and withdraw earnings, but you won't be able to submit proposals for new jobs or accept new contracts.
How can I upload again the id?
Hello, some time back I uploaded my ID for location verification but I was told that I have reached the maximum number of uploads. Kindly help me out verifiy my location so that I can continue applying to jobs within US.