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Re: Authentication

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Active Member
Ina J Member Since: Jun 21, 2020
2061 of 2,082

Hello,

I have a problem with verification.I keep uploaded my passport but it keeps having a trouble. Is there another way to verify myself?

Thanks.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2062 of 2,082

Hi Ina,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Marie H Member Since: Jun 22, 2020
2063 of 2,082

I haven't had any luck finding work, so I thought it was my name. My full name is Light Marie Madeleine Houng Beke. So I had changed Light Houngbeke into Marie Houng, and because of that, I was prompted to identify/verify my profile by sending in a picture of my ID, but every time, it declined to the point where my account has been put on hold. I've just recently updated my resume. I have a good feeling I'd find a few projects to work on this time around. Please help, I'm stuck. 

 

Thank you in advance.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2064 of 2,082

Hi Marie,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Lucas W Member Since: Jun 24, 2020
2065 of 2,082

Hi,

 

I created an account few days ago. When asked about authentication, I took a pic of my ID, but I forgot it was epired. When I tried to take a pic of my passport, it didnt let me. Then I got an email stating you couldn't authenticate me. Please let me know how we can fix this.

 

Thank you,

 

**Edited for community guidelines**

 

-Lucas

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2066 of 2,082

Thank you for reaching out to us, Lucas.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
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Active Member
Courtney J Member Since: Jun 29, 2020
2067 of 2,082

I have reached the maximum number of attempts to verify my ID. What are my next steps?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2068 of 2,082

Hi Courtney,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Matthew R Member Since: Jul 7, 2020
2069 of 2,082
I have a problem. I recently returned to this site after a long absence. I need a verifief id but my driver's license expired in April. The DMV is suffering massive backlog because of the virus. Also, I have a medical condition which affects my license. So, I have no idea when or even if I can get a new license in a reasonable amount of time. Can the Verified ID process be streamlined at all? Is there some other way to get my Verified ID? Also DMV was closed until this week.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2070 of 2,082

Thank you for reaching out to us, Matthew.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
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