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New Real-Time Process for Freelancer U.S. Location Verification

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2111 of 2,127

Hi Melissa Kay,

 

One of our team members will reach out and assist you directly via a support ticket.


-Joanne
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Active Member
Anna F Member Since: Nov 1, 2020
2112 of 2,127
Hello,
I am seeing this message at the top of job postings: “You've reached the maximum number of tries to upload your ID.
To verify your identity so that you can access all jobs, please contact customer support.” I can’t figure out how to verify my ID and the bot doesn’t seem to have any helpful suggestions.
Please help Smiley Happy
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Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
2113 of 2,127

Hi Anna,

 

Thanks for letting us know. We'll have one of our agents reach out to you via a support ticket to further assist you with the verification process.

 

Thank you.

~ Luiggi

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Active Member
Dennis M Member Since: Nov 2, 2020
2114 of 2,127

I need help verifying my location

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2115 of 2,127

Hi Dennis,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Greg B Member Since: Sep 22, 2020
2116 of 2,127
It appears I have reached the maximum amount of attempts to upload my ID can anyone help me resolve this issue
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2117 of 2,127

Hi Greg,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Juan Fernando G Member Since: Nov 4, 2020
2118 of 2,127

Hi

 

I have encountered the same issue now I have reach maximum number of attempt. please help

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2119 of 2,127

Hi Juan,

 

I shared your concern with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Nupur P Member Since: Oct 14, 2020
2120 of 2,127

I faced the same issue while trying to submit my first proposal.

Please help!

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