I'm getting extremely frustrated. My location verification was denied even though my image met all of the specifications. After 3 upload attempts, I was denied further entries and directed to contact customer support. Well, I can't even get in touch with customer support. Anyone else having this issue? Or at least have a direct contact method for customer support? I don't understand why this is so difficult.
I just got my green card a few weeks ago, I don't have any one of the 3 options available, but I have Work Authorization, Green Card and Social Security Number.
Can I use one of these to prove I live in the USA?
Unfortunately, green card isn't acceptable for your verification location at the moment. State ID, Driver's License or a valid U.S. passport are accepted for verification.
re: "Unfortunately, green card isn't acceptable for your verification location at the moment. State ID, Driver's License or a valid U.S. passport are accepted for verification."
That should work for Alexandre... Any adult with a Green Card can get a driver's license.
I am trying to prove I live in the US to bid on a job and it requires me to upload evidence. However, the evidence I have is not supported by Upwork. It asks for State ID, Drivers licence or US passport. I am currently in the US waiting for citizenship so I have none of the above but I have a work authorisation card which proves I am living here and eligable to work here but your system doesn't recognise this card it seems.
May I ask:
Why don't you go get a State ID or a Drivers License?
This would solve your problem, and these things would be immensely useful in other ways as well.
If you're here legally you can get these. You don't need to be a citizen.
I recieved this error: Unfortunately, you cannot submit a proposal for this job post because it requires location verification. Based on your previous attempts, you are currently not eligible to verify your location. Please contact customer support.
What should I do? could I please get some help. Thanks so much