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The state I live in used to immediately give a card type permanent ID but has changed that policy. I have been issued a temporary print out ID while awaiting my permanent ID in the mail. Problem is, I am trying to verify my US residency, but the system does not recognize a state seal temporary ID. This becomes an issue since it can take up to 30 days to receive my card. I have spent the last hour trying to find a way to contact customer support, and it seems there is no real person to contact about this. Any help will be appreciated/