In order to complete location verification, you need to upload one of the following documents: US passport, US driver's license, State ID card or green card. If you are unable to provide those documents and verify, you'll still be able to continue on Upwork and send proposals to jobs on the general marketplace, but won't be able to send proposals to jobs with the location requirement.
Getting the following error: You've reached the maximum number of tries to upload your ID. Please contact customer support.
And apparently this forum is the only way to contact someone? If it isn't I missed it.
I'm pretty sure I tried uploading my ID a couple of years ago, and it failed, which is why I moved elsewhere to freelance. I'm trying Upwork again, but this is a hurdle that is quickly proving frustrating again.