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New Real-Time Process for Freelancer U.S. Location Verification

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1951 of 1,957

Hi Ritika,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Angelina R Member Since: Feb 2, 2020
1952 of 1,957

Hello, I have the same problem as many other freelancers on here. I am Australian but live in the UK and don’t have a UK licence or UK passport. How can my location be verified? Thank you.

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1953 of 1,957

Hi Angelina,

 

I shared your request with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further with your verification.

 

Thank you.

~ Aleksandar
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Active Member
Blanca C Member Since: Feb 6, 2020
1954 of 1,957

I am also in need to reach out to customer service. My account is on hold as there is a problem with my ID verificvation. The instructions are to contact customer service, but there is no way to do this. I just want to be able to fix the problem.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1955 of 1,957

Hi Blanca,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
David K Member Since: Feb 13, 2020
1956 of 1,957

My ID is required for verification, but the system won't auto-verify (despite the image meeting the criteria). What can I do?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1957 of 1,957

Thank you for reaching out to us, David.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

~ Bojan
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