New Upwork Android App Available Now

[Michaela P]

Hello,

I don't exactly know where to leave this kind of feedback so I am posting it here. The new mobile app isn't compatible with my phone so I couldn't use it (my phone is Huwawei Y6 Pro). I would just like to suggest to the upwork app developers to look into making it compatible to more devices. I would love to be able to access all the new features; I feel like I am missing out on a lot! Hope this post reaches the right people. Thank you very much!

[Avery O]

Hi Michaela, 

The new android app requires an Android 6 or higher operating system. Could you please confirm if your phone's OS version so that I can look into this further for you? 

[Michaela P]

Hello Avery,

Thanks for the reply. I see. My Android version is only 5.1. Is there any chance the app could be compatible to older versions in the near future?

[Preston H]

re: "My Android version is only 5.1. Is there any chance the app could be compatible to older versions in the near future?"

They only recently delivered something that works on Android.

It is unlikely that the Android team has plans to make the app backward compatible with older versions.

[Vladimir G]

Thanks for following up Michaela and providing additional info. We don't have plans for making the app compatible with older versions and as Avery mentioned, the Upwork for Freelancers Android app requires an Android 6+ device.

[Jeffrey C]

WIth the old app I would sometimes receive notifications of messages or interview requests, and sometimes I wouldn't.  When I saw there was a new app, I thought great!  There is only one thing that I expected to be better without a doubt - notifications.  Alas, I do not receive any notifications. So I manually have to check multiple times per day.  For an app that relies on communication with each other, you would think that alerts would be a part of the app.  And not just the choice to turn on all alerts or none, rather the choice to turn on one for messages, one for proposal requests, one for interview requests.

[Derek H]

EDITED: I initially wrote about lack of mobile resolution support in the browser, but it seems to have been implemented recently.

For those of you on 5.x Android, use the website instead. It offers mobile resolution now instead of "desktop mode" resolution

Excellent work! Thank you!

[Vijayvithal J]

I received the request to upgrade on my existing app, and installed the new version. A few minutes after logging in I received an email An unknown device or browser has been used to access your account, The location specified in the email was unknown to me and I went through the password reset + uninstall new app process.

It was a scary experience...

[Manbeena B]

Hi,
I'm using Android 8.1.0. New app doesn't show message notification unless I open the app. I have checked and updated all my settings.
Whereas older version of app works perfectly.

[Vladimir G]

Hi Manbeena,

Thanks for reaching out to us. Could you please locate your device on the list Lena shared here and follow the outlined steps to manually enable the auto-launch feature for background services, and let us know if that resolves the problem?