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New Upwork Android App Available Now

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Active Member
Michaela P Member Since: Oct 24, 2018
31 of 45

Hello,

 

I don't exactly know where to leave this kind of feedback so I am posting it here. The new mobile app isn't compatible with my phone so I couldn't use it (my phone is Huwawei Y6 Pro). I would just like to suggest to the upwork app developers to look into making it compatible to more devices. I would love to be able to access all the new features; I feel like I am missing out on a lot! Hope this post reaches the right people. Thank you very much!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
32 of 45

Hi Michaela, 


The new android app requires an Android 6 or higher operating system. Could you please confirm if your phone's OS version so that I can look into this further for you? 


-Avery
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Active Member
Michaela P Member Since: Oct 24, 2018
33 of 45

Hello Avery,

 

Thanks for the reply. I see. My Android version is only 5.1. Is there any chance the app could be compatible to older versions in the near future?

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Community Guru
Preston H Member Since: Nov 24, 2014
34 of 45

re: "My Android version is only 5.1. Is there any chance the app could be compatible to older versions in the near future?"

 

They only recently delivered something that works on Android.

 

It is unlikely that the Android team has plans to make the app backward compatible with older versions.

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
35 of 45

Thanks for following up Michaela and providing additional info. We don't have plans for making the app compatible with older versions and as Avery mentioned, the Upwork for Freelancers Android app requires an Android 6+ device.

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Ace Contributor
Jeffrey C Member Since: Mar 2, 2017
36 of 45

WIth the old app I would sometimes receive notifications of messages or interview requests, and sometimes I wouldn't.  When I saw there was a new app, I thought great!  There is only one thing that I expected to be better without a doubt - notifications.  Alas, I do not receive any notifications. So I manually have to check multiple times per day.  For an app that relies on communication with each other, you would think that alerts would be a part of the app.  And not just the choice to turn on all alerts or none, rather the choice to turn on one for messages, one for proposal requests, one for interview requests.

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Derek H Member Since: Nov 17, 2017
37 of 45

EDITED: I initially wrote about lack of mobile resolution support in the browser, but it seems to have been implemented recently.

 

For those of you on 5.x Android, use the website instead. It offers mobile resolution now instead of "desktop mode" resolution Smiley Happy

 

Excellent work! Thank you!

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Ace Contributor
Vijayvithal J Member Since: Oct 24, 2017
38 of 45

I received the request to upgrade on my existing app, and installed the new version. A few minutes after logging in I received an email An unknown device or browser has been used to access your account, The location specified in the email was unknown to me and I went through the password reset + uninstall new app process.

It was a scary experience...

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Active Member
Manbeena B Member Since: May 30, 2019
39 of 45
Hi,
I'm using Android 8.1.0. New app doesn't show message notification unless I open the app. I have checked and updated all my settings.
Whereas older version of app works perfectly.
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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
40 of 45

Hi Manbeena,

 

Thanks for reaching out to us. Could you please locate your device on the list Lena shared here and follow the outlined steps to manually enable the auto-launch feature for background services, and let us know if that resolves the problem?

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