I did get an email from Upwork saying I'm Top Rated Plus.
I checked and can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you with more information directly on your ticket.
On my profile, I have a top-rated (blue label).
I have earned more than 10 000$ during a year and have a long term client who had paid 5000+, why didn't I have got a top-rated plus bage (pink label)?
**Edited for Community Guidelines**
Since you`re an exclusive member of your agency, your freelancer profile can't become a Top Rated Plus. But your agency can become a Top Rated Plus agency.
Top Rated Plus agencies have earned Top Rated status on Upwork and also have met the following criteria:
Earned more than $20,000 in total earnings (all contracts included)
Worked on one of more large* projects in the past 12 months and no more than 10 percent of the contracts had negative outcomes
Maintained Top Rated status
What is considered a large project can vary depending on skill category. For example, in certain categories a large job might be one with agency earnings of $10,000 but in others it might be a $20,000 or $30,000 contract. To see the amounts for each category, click here. Thank you.
Hi Allah Nawaz,
Are the clients you're referring to on the Basic plan? If so, this is by design, only Plus and Enterprise clients are able to see the Top Rated Plus badge. We eventually plan to roll it out to all Basic clients too.
Please allow a couple of days for the badge to appear on your profile. If it still hasn't appeared after a couple of days please follow up with us and we'll assist you further.
I have a question about the definition of "large contracts". Is the amount of the large contract defined as the total since the contract started, or the amount earned in the last 12 months of the contract?
I have a contract that will likely tip over the Top Rated Plus threshold, but will be about 14 months old when that happens. Will it still qualify me for Top Rated Plus? (Assuming I maintain the other qualifications.)