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New test to refund Connects on no-hire contracts

Community Guru
Petra R Member Since: Aug 3, 2011
201 of 228

Nikolay K wrote:

And how UpWork decide which ones are refundable?

Heaven knows. The blue dot fairy flutters amongst the job posts and randomly sprinkles blue dots?

Or some algorithm decides. Or it's added when job posts have less than average proposals. Or it changes depending on the weather.


End result is the same Smiley Wink


Nikolay K wrote:

 i also think it must be deafualt for every job posting

That's unlikely to happen while there are way too many freelancers with way too many connects flooding job posts with way too many proposals.

Active Member
Nikolay K Member Since: May 14, 2020
202 of 228

BTW thanks for answers =) I hope UpWork administration listen to freelancers and will implement refunds into more jobpostings in future

Active Member
Baptiste H Member Since: Mar 19, 2020
203 of 228

For the jobs refunding connects, I noticed they are not refunding money if I am not hired. These jobs only refund money if no freelancer was hired.
In addition, the connects refund should be done for all jobs. Otherwise freelancers will only apply to jobs where there is a refund.
This can be a waste of money so please fix these 2 issues.

I also noticed another bad decision for the community, Upwork stopped giving free connects each month:
This is a very bad decision that will make agencies and freelancers use other platforms like that allows free bids each month.
Only allowing a few connects each month would already limit the proposals freelancers will send since they have to choose the projects that fits the most their skills.
I am ok to pay a percentage fee if a platform like Upwork helped me to find a job but I definitely don't want to pay before finding a job.
Please change this decision also and go back to the previous system.

Active Member
Lana A Member Since: Apr 12, 2020
204 of 228

This is exactly right! I have NEVER seen a platform where you have to PAY to get hired! This is ridiculous, and I don't see anything happening here for me. I've applied to two jobs so far, used almost all of my free connects, and even though I know I am the perfect candidate for those jobs, I was never contacted.


It's also really stupid that you can't ask the client any questions prior to submitting a proposal - I don't see any contact button! But so often their jobs are not clear and leave so much room to question. 


I don't see this platform being freelancer friendly in any way. Sad really.

Active Member
Konstantinos T Member Since: May 21, 2020
205 of 228

The jobs advertised I've sent proposals to have not made a hire. I would appreciate if you chased the "clients" to close the job so my connects get released. Thank you

Active Member
Vitthal K Member Since: May 19, 2020
206 of 228

I had applied for 7 jobs and all the job status is now closed yet I haven't been refunded my connects back even when the jobs are closed. Also to mention each job did have the option of getting back the connections if not hired.

Bojan S Moderator Member Since: Mar 9, 2018
207 of 228

Hi Vitthal,


If you see that message on the job posting, that means connects will be refunded if that job expires with no hires. If they have already hired somebody through the job posting, that'll be reflected in the Activity on this job section like this. 


Thank you!

~ Bojan
Active Member
Lana A Member Since: Apr 12, 2020
208 of 228

And by the way, I recently received an email stating that the last job I applied for has been closed due to inactivity, but I did NOT receive my connects back! And yes, when I was applying, the offer was there. So I'm supposed to receive connects back --- I don't see them!

Community Guru
Petra R Member Since: Aug 3, 2011
209 of 228

All the posts in this thread just prove that the only way forward is to stop refunding any connects. All the confusion and whining would stop then.



Ace Contributor
Kathy M Member Since: Jun 18, 2019
210 of 228
OR do away with connects for freelancers — buyers have no connects charge. Upwork can get their profits from job commissions!